Return & Refund Policy

Effective Date: 26 June 2026

Welcome to FoodzLife. We strive to provide high-quality food products prepared with care and hygiene. As our products are edible food items, our return and refund policy is designed to ensure food safety and customer satisfaction.

Returns

Due to the perishable nature of food products, we do not accept returns for products that have been opened, used, or are no longer in their original condition.

We accept returns or provide a replacement only in the following cases:

• Wrong product delivered

• Damaged product received during transit

• Leaking or broken packaging

• Expired product received

• Product missing from the order

Return Request

To request a replacement or refund, please contact us within 48 hours of receiving your order.

Please include:

• Order Number

• Product Name

• Photos of the product and packaging

• Reason for the request

Refunds

If your request is approved, the refund will be processed to the original payment method within 5–7 business days.

Replacements

Where applicable, we may send a replacement product instead of issuing a refund.

Non-Returnable Items

The following items cannot be returned:

• Opened food products

• Products consumed partially or fully

• Products damaged due to improper storage after delivery

• Orders returned without prior approval

Cancellation

Orders can be cancelled only before they are shipped. Once shipped, cancellation is not possible.

Customer Support

FoodzLife

Email: info@foodzlife.com

Phone: +91 9999377687

Address:

A 39/3, Brahampuri,

Indira Nagar,

Lucknow, Uttar Pradesh – 226016,

India