FoodzLife Premium Makhana, Aloo Lachha & Peanut Mix Namkeen – 250 g

Return, Refund & Cancellation Policy

Effective Date: 11 October 2026

At FoodzLife, we are committed to providing quality food products and a satisfactory shopping experience. Please read our Return, Refund and Cancellation Policy carefully before placing an order on www.foodzlife.com.

1. Return Policy

As FoodzLife sells food products, including pickles, namkeen, makhana and other packaged food items, returns are generally not accepted for change of mind, taste preference or incorrect product selection after delivery, for food safety and hygiene reasons.

However, this restriction does not apply where a product is defective, damaged, expired, spoiled, incorrect, counterfeit or materially different from the product description, or where another remedy is required under applicable law.

If you receive a damaged, defective, incorrect or spoiled product, please contact us within 48 hours of delivery and provide your order number, photographs of the product and packaging, and a brief description of the issue. Please retain the product and its packaging until the complaint is resolved.

Reporting an issue after 48 hours will not automatically disqualify a claim where a remedy is required under applicable law.

2. Refund Eligibility

A refund or other appropriate resolution may be provided in the following situations:

• The product delivered is damaged or defective.

• The product is incorrect or different from what was ordered.

• The product is expired, spoiled or otherwise unsafe on delivery.

• The order has been cancelled and payment has already been received.

• A refund or other remedy is required under applicable law.

FoodzLife may request reasonable supporting information to verify the complaint. Refunds will not be denied where the customer is legally entitled to a remedy.

3. Refund Process

Once a refund request is reviewed and approved, the refund will generally be initiated to the original payment method.

Refund processing time depends on the payment provider and bank. We aim to initiate approved refunds within 5–7 business days, subject to any shorter period required by applicable law.

The time taken for the refunded amount to appear in your account may vary depending on your bank or payment service provider.

If an order was paid for using Cash on Delivery, we may request valid bank account or other payment details to process the refund securely.

4. Order Cancellation

Customers may request cancellation before the order is dispatched by contacting our customer support team.

Once an order has been dispatched, cancellation may not be possible. If the order has already been delivered, the applicable Return and Refund Policy will apply.

If FoodzLife cancels an order after receiving payment, the amount paid will be refunded in accordance with applicable law.

5. Damaged or Incorrect Products

If your order arrives damaged, leaking, tampered with, incorrect or spoiled, please contact us with the following details:

• Order ID or order confirmation.

• Name and contact details used for the order.

• Photographs of the product, outer packaging and shipping label.

• A brief explanation of the issue.

After verification, FoodzLife may offer an appropriate resolution, such as a replacement, refund or another remedy as applicable.

Please do not consume a product that appears spoiled, contaminated or unsafe.

6. Non-Returnable Situations

For hygiene and food safety reasons, returns for change of mind, taste preference or incorrect selection are generally not accepted for food products once delivered.

This does not exclude any refund, replacement or other remedy required by applicable consumer protection laws.

7. Shipping Charges

Where a return, refund or replacement is required because the product was damaged, defective, incorrect or otherwise eligible under applicable law, FoodzLife will handle shipping costs in accordance with applicable law and the circumstances of the case.

For other approved returns, any applicable shipping costs will be communicated to the customer in advance, subject to applicable law.

8. Contact Us

For return, refund or cancellation assistance, please contact:

Brand: FoodzLife
Website: https://www.foodzlife.com
Email: info@foodzlife.com
Customer Care: 9999377687 / 8368845374
Address: A 39, Brahampuri, Ayodhya Road, Lucknow, Uttar Pradesh – 226016, India

Please include your order number in all communications so that we can assist you efficiently.

FoodzLife reserves the right to update this policy when necessary. Any updated policy will be published on this website and will be subject to applicable law.

Shipping Information

Effective Date: October 11, 2026

At FoodzLife, we aim to deliver your favourite pickles, namkeen, spices and other food products safely and conveniently to your doorstep.

1. Shipping Locations

We accept orders through our website, subject to serviceability at the delivery address. Delivery availability may vary depending on the PIN code and courier service.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment or order confirmation. Processing may take longer during festivals, sales, holidays or periods of high order volume.

3. Estimated Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location, courier service and other circumstances. Remote locations may require additional time.

These timelines are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is placed. Any free-shipping offer will be subject to the terms mentioned on the website.

5. Order Tracking

Where tracking is available, shipment details or a tracking link will be shared through the contact information provided with your order.

6. Incorrect Address or Unsuccessful Delivery

Please provide a complete and accurate shipping address, PIN code and contact number. Delivery may be delayed or unsuccessful if the address or contact details are incorrect or the recipient is unavailable.

If a shipment is returned to us, please contact our customer support team for assistance.

7. Delays and Unforeseen Circumstances

Delivery may be delayed due to weather conditions, courier disruptions, public holidays, operational issues or other circumstances beyond our reasonable control. We will make reasonable efforts to assist you in such cases.

8. Damaged, Missing or Incorrect Products

Please inspect your order upon delivery. If you receive a damaged, leaking, expired, missing or incorrect product, contact us as soon as possible with your order number and clear photographs of the package and product.

We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

9. Food Product Packaging

We take reasonable care to pack food products securely for transit. Please store products according to the storage instructions printed on the product label after delivery.

10. Contact Us

For shipping-related questions, delays or delivery assistance, please contact:

FoodzLife
Website: https://www.foodzlife.com
Email: info@foodzlife.com
Customer Care: 9999377687
Address: A 39, Brahampuri, Ayodhya Road, Lucknow, Uttar Pradesh – 226016, India

We will do our best to assist you with your order.

Product Information

Welcome to FoodzLife – your destination for delicious Indian food products made to bring authentic flavours to your everyday meals.

Our Products

FoodzLife offers a range of Indian food products, including pickles, chutneys, papad, namkeen, spices and other tasty food items. Explore our collection and discover flavours inspired by traditional Indian kitchens.

Product Quality & Ingredients

We aim to provide carefully packed products with clear product information. Ingredients, allergen details and other product-specific information are provided on the respective product page and product packaging.

Please check the ingredient list and allergen information before purchasing, especially if you have any food allergies or dietary restrictions.

Product Details

Each product listing may include the following information, wherever applicable:

• Product name and description

• Net quantity or pack size

• Ingredients and allergen information

• Nutritional information

• Storage instructions

• Country of origin

• Price and applicable offers

• Shelf life or best-before information, where applicable

Storage Instructions

Please follow the storage instructions printed on the product packaging. Store food products in appropriate conditions and keep opened packs or jars tightly closed as directed on the label.

Product Images & Descriptions

We make reasonable efforts to display accurate product images, descriptions and specifications. However, minor variations in colour, appearance or packaging may occur. Please refer to the product description and physical label for the most accurate product details.

Pricing & Availability

Product prices, availability, pack sizes and offers may change from time to time. The applicable price will be displayed on the website when you place your order.

Food Safety & Customer Support

Please check the packaging and product details upon delivery. If you receive a damaged, expired, leaking or incorrect product, contact us promptly with your order number and photographs so that we can review the issue in accordance with our Return & Refund Policy and applicable law.

Contact Us

FoodzLife
Website: https://www.foodzlife.com
Email: info@foodzlife.com
Customer Care: 9999377687
Address: A 39, Brahampuri, Ayodhya Road, Lucknow, Uttar Pradesh – 226016, India

Why Choose FoodzLife?

Authentic Indian Flavours, Made for Your Kitchen!

At FoodzLife, we bring you a delightful range of Indian food products inspired by traditional flavours and the love of homemade food. From tangy pickles to crunchy snacks, discover something delicious for every occasion.

Why Customers Choose FoodzLife

🌶️ Traditional Indian Taste
Enjoy the familiar flavours of Indian kitchens with our range of pickles, chutneys, spices and more.

🥭 A Variety of Delicious Products
Explore a wide selection of pickles, papad, namkeen, spices and other flavourful favourites.

📦 Convenient Packaging
Our products come in convenient packaging designed to make storage and everyday use easier.

🍽️ Perfect for Everyday Meals
Add extra flavour to your meals, snacks and family gatherings with FoodzLife products.

🛒 Easy Online Shopping
Discover and order your favourite FoodzLife products through our website and selected online marketplaces.

❤️ A Brand Inspired by Indian Food Traditions
We celebrate the rich variety of Indian tastes and aim to bring delicious food experiences to your home.

Bring Home the Taste of FoodzLife!

Explore our collection and find your next favourite flavour.

Shop Now – Taste the Tradition!